Success of winning a contract is incomplete until the contract is completed to the satisfaction of the customer and the contractor and other agencies are involved. Services plays very important role during this phase.
Not only our Principal finds a good partner in us during final stages of a contract – installation commissioning and handover of a project but also at every stage of deliverables from start of a contract, be it performance security guarantee from Indian bank, finalizing text for letter of credit with the customer, approvals necessary from the consultants and customer during design engineering stages and supporting the OEM in preparation of shipping documents as required by the Indian custom department and meeting other banking requirements..
Our long experience in contract management comes handy during tendering and bidding stage as well as during contract execution and more so in turnkey contracts. Being proactive and foreseeing potential situations that might impact and finding resolutions has brought us strength and comfort and confidence to our Principals,
Contracts are same all over though they all need country-specific approach considering local culture and practices. That is where Norinco comes who come with their technically trained manpower and contractual acumen.
Procurement & Quality Assurance
Marine sector due to very nature of its operations demands zero-tolerance quality requirement & our sub-vendors are required to adhere to requirement of Classification Societies (TPI – Third Party Inspection agencies).
Quality begins at design appraisals stage of equipment under marine environment, Production of equipment starting with selection of specified raw material like steel from TPI approved steel mill especially for load bearing elements of critical equipment, welding procedures and qualification of the welders under their presence, stage inspections and finished product clearance as per agreed Quality assurance plan (QAP).
Spares and After-sale-support, Annual Maintenance contracts
Most customers prefer continuation of their contracts with on-site warranty support as well as post-warranty contracts for comprehensive annual maintenance. Comprehensive maintenance has its own challenge of ensuring a minimum downtime of the system or face hefty liquidated damages. This calls for efficient crew to be maintained at site and ever-ready 24x7 to meet unforeseen breakdowns apart from regular routine preventive maintenance.
Tax Management and Administrative support
Tax management and administrative support is an important aspect of Norinco’s support to our Principals and business partners that facilitates smoother management of contracts and projects.
